You can purchase Radianz® through one of our authorised dealers or see our Global Network page for distributors worldwide.
We thought you’d never ask. Radianz® offers more color consistency than granite, so it has homogeneous colour, depth, and texture throughout the whole work top. While granite and marble countertops need to be sealed and waxed regularly, the non-porous surface of Radianz® makes the product virtual.
During the first fifteen years after the date of initial installation, LOTTE ADVANCED MATERIALS, at its option, will repair or replace without charge, any products that have failed due to any manufacturing defect. Please refer to our Warranty page for details and specific policies. Outdoor applications of Radianz® are not covered under the warranty.
No, a Radianz® surface never needs to be sealed.
The non-porous nature of Radianz® surfaces allows it to be categorized as "virtually maintenance free." That means it doesn’t need to be sealed, and cleaning the surface with mild detergents and water, or glass cleaner, on a regular basis (follow our Care and Maintenance guidelines) is sufficient to maintain its beauty and shine.
Because Radianz® Quartz is non-porous, it is the ideal material for hygienic kitchen work tops. When the work top is properly maintained, the surface remains virtually bacteria-free for cooking and preparing food. Please refer to our Care and Maintenance page for more information. Note: Leaving food residue and chemicals on the surface to air-dry can result in a stubborn stain unless rinsed immediately with water.
Radianz® is highly resistant to heat, scratches and stains. Like most surfacing products, exposure to excessive heat can possibly damage the surface. We recommend the use of a trivet or hot pad to protect the surface from heated cookware (i.e. hot frying pans).
Due to its natural quartz content, Radianz® is extremely durable and highly scratch resistant, but no countertop material is entirely scratch-proof. Therefore you should always use a cutting board and avoid cutting directly on the surface.
Radianz® is a quartz surface that combines 93% natural quartz, one of the hardest minerals found in nature, with technologically advanced polymers. The result is a highly durable, highly functional, beautifully designed surface material with enough versatility to transform the look and feel of any home or business.
Personal Information Collection and Usage Agreement
1. Type and Purpose of Personal Information Collected
‘LOTTE CHEMICAL’ limits collection of personal information to the minimum amount necessary. The collected information is to be used only for the purpose specified.
① Items collected and purpose of collection
Purpose and Usage of Information
Notifications, sample delivery, newsletter mailing (limited to subscribes users), marketing (limited to subscribed users)
Name, email, contact number, Industry Type
Company name, address
② Method of collection – The user will personally input the required personal information through the ‘LOTTE CHEMICAL’ website.
2. Retention and Usage Period of Personal Information
‘LOTTE CHEMICAL’ will delete the personal information collected once the purpose of the collected information is met.
Information for marketing purposes
When information collection is declined
However, should the personal information be retained for a fixed period in accordance with relevant legislations or internal regulations of ‘LOTTE CHEMICAL,’ it will be deleted after expiry of the specified period.
1. Storage of access records according to Article 5 of the 「Act on Information Communication Technical and Management Protection of Personal Information Rule」: 6 months
w. Storage of user verification records according to Article 44 Section 5 of the 「Act on Promotion of Information and Communication Network Utilization and Information Protection」 and Article 29 of Enforced Ordinances: 6 months
3. Storage of consumer complaints or dispute mediation records according to Article 6 of the 「Act on Consumer Protection in the Electronic Commerce Transactions」 and Article 6 of Enforced Ordinances: 3 years
4. Should ‘LOTTE CHEMICAL’ retain the customers’ personal information in accordance the relevant legislations, the information will be stored in a different database, separate from the currently utilized personal information.
3. Disposal of Personal Information
‘LOTTE CHEMICAL’ will delete the customers’ personal information without delay after the expiry of the abovementioned retention and usage period following the procedure below.
① Deletion procedure - Once the personal information has met its purpose, it will be retained for a specified period and then later deleted following the expiry of its storage period in accordance with internal regulations as well as relevant legislation (Please refer to ‘2. Retention and usage period of personal information’)
- Personal information shall not be used for any other purposes other than those stated in this article i.e. in accordance with relevant legislation or internal regulations.
② Deletion method – Personal information saved in electronic form will deleted to an unrecoverable state.
- Personal information saved as a hard copy on paper will be shredded with a shredder or incinerated.
4. Right to Refuse & Possible Disadvantage If Consent Is Refused
The customer may choose to refuse consent to the collection and use of personal information.
In this case, however, the customer will have limited access to detailed ‘Q&A’ and sample mailing services.
Agreement on The Entrusted Handling of Personal Information
‘LOTTE CHEMICAL’ entrust the handling of personal information to the below mentioned third parties. ‘LOTTE CHEMICAL’ will not use personal information for purposes other than those set forth herein.
1. Details of Entrustment
Name of Third Party
Website and system management
Lotte Data Communication Company
System operations and maintenance, contents development
2. Right to Refuse & Possible Disadvantage If Consent Is Refused
The customer may choose to refuse consent to the collection and use of personal information. In this case, however, access to various member benefits will be limited.
Agreement on The Use of Personal Information for Marketing Purposes
I agree to the use of my personal information for direct marketing purposes, such as the mailing of newsletters about customized services, special events and other company related information. The customer may choose to refuse consent to the use of personal information for marketing purposes. In this case, however, access to various member benefits will be limited.